InterSystems Unveils IntelliCare: AI-Powered EHR Revolutionizes Healthcare
Table of Contents
- 1. InterSystems Unveils IntelliCare: AI-Powered EHR Revolutionizes Healthcare
- 2. IntelliCare: AI at the Core
- 3. Key Features and Benefits of intellicare
- 4. The Promise of AI in Clinical Documentation
- 5. Human Oversight Remains Critical
- 6. The Future of healthcare Technology
- 7. What are the ethical considerations and data privacy risks associated wiht using AI in healthcare, notably within EHR systems?
- 8. IntelliCare: An Exclusive interview on the Future of AI in Healthcare
- 9. Understanding IntelliCare’s Impact on Clinical Workflows
- 10. The Role of AI in Reducing Healthcare Burnout
- 11. human Oversight in the Age of AI-Powered EHRs
- 12. Deployment Flexibility: Cloud, On-Premises, or SaaS?
- 13. Looking Ahead: The Future of AI in EHR Systems
- 14. A Question for Our Readers
LAS VEGAS, March 5, 2025—InterSystems has announced the debut of IntelliCare, an AI-powered electronic health record (EHR) and healthcare data system, at HIMSS25. This innovative system aims to transform how clinicians,administrators,and patients interact with healthcare technology,offering streamlined workflows and reduced administrative burdens.
IntelliCare: AI at the Core
IntelliCare, built upon the foundation of InterSystems’ TrakCare EHR, is designed for health systems undergoing rapid digital conversion. It aims to provide modern, connected systems that break free from the limitations of legacy technologies.
Don Woodlock, head of global healthcare solutions at InterSystems, stated, “IntelliCare represents the next step in the evolution of EHRs.By building an EHR solution with AI at its core, we’re helping healthcare providers focus on what matters: More face time with patients and less screen time.”
Key Features and Benefits of intellicare
intellicare integrates AI-driven intelligence across various clinical, administrative, and financial workflows, offering several key benefits:
- Generative AI: Eliminates administrative inefficiencies, freeing up valuable time for healthcare professionals.
- AI Assistant: Enables natural language commands and automatic patient history summarization, improving efficiency and accuracy.
- Real-Time Encounter Notes: Captures and generates encounter notes in real-time, powered by ambient listening technology.
- Automated Billing: AI pre-populates the codes required for billing within the revenue cycle management system, reducing errors and accelerating payment cycles.
- Flexible Deployment: Offers on-premises, cloud, or SaaS deployment options, catering to different organizational needs and infrastructure preferences.
The Promise of AI in Clinical Documentation
The introduction of tools like IntelliCare comes at a crucial time, as healthcare providers grapple with increasing demands on their time. AI-powered documentation tools offer a potential solution by reducing administrative burdens. These tools can:
- Optimize workflows: Streamlining documentation tasks and allowing clinicians to focus on patient care.
- Refine accuracy: Ensuring comprehensive and accurate clinical notes.
- Reduce burnout: Alleviating the stress and workload associated with extensive documentation requirements.
These AI tools often work by “listening to the interaction between a clinician and a patient, then synthesizing the conversation into a draft clinical note”. This technology promises a notable shift in how clinical documentation is created and managed [1].
Human Oversight Remains Critical
While IntelliCare embraces AI, InterSystems emphasizes the importance of maintaining rigorous human oversight to ensure accuracy and patient safety. the AI is intended to augment, not replace, human expertise in healthcare delivery.
The Future of healthcare Technology
IntelliCare represents a significant step forward in the evolution of EHRs. By leveraging the power of AI, this system has the potential to improve efficiency, reduce administrative burdens, and enhance patient interactions.As healthcare systems continue to embrace digital transformation, innovative solutions like IntelliCare will play a crucial role in shaping the future of healthcare delivery.
Find out how IntelliCare can transform your healthcare system. Contact InterSystems today for a demo.
What are the ethical considerations and data privacy risks associated wiht using AI in healthcare, notably within EHR systems?
IntelliCare: An Exclusive interview on the Future of AI in Healthcare
The buzz at HIMSS25 was all about AI, and one product stood out: InterSystems’ IntelliCare. We sat down with Dr. Anya Sharma, Chief Medical Information Officer (CMIO) at Global Health Innovations, a hospital system piloting intellicare, to get an insider’s viewpoint.
Understanding IntelliCare’s Impact on Clinical Workflows
Archyde: Dr. Sharma,thank you for joining us. IntelliCare promises to revolutionize healthcare through AI.From your perspective as CMIO, what’s the most important way it impacts clinical workflows?
Dr. Sharma: It’s the reduction in administrative burden, hands down. Clinicians are spending far too much time documenting, and not enough time actually with patients. IntelliCare’s AI assistant, especially its real-time encounter note generation, is a game-changer. It listens to our patient interactions and automatically drafts a clinical note. This means less after-hours charting and more focus on care.
The Role of AI in Reducing Healthcare Burnout
Archyde: Burnout is a major concern in healthcare. Do you see IntelliCare helping to alleviate this problem?
Dr. Sharma: Absolutely.The automated billing feature alone is huge. AI pre-populates coding for revenue cycle management, minimizing errors and accelerating payment. This reduces the workload for our billing department and allows them to focus on more complex cases, making their jobs less stressful. Combine that with the reduced documentation burden, and we’re seeing a real positive impact on staff morale.
human Oversight in the Age of AI-Powered EHRs
Archyde: AI is powerful, but there are concerns about accuracy. How does Global Health Innovations ensure patient safety while leveraging intellicare?
Dr. Sharma: That’s a critical question. We’re constantly reminding our staff that IntelliCare is a tool, not a replacement for human judgment. While the AI generates drafts, clinicians are responsible for reviewing and validating every note and code. We have established workflows that require mandatory review and approval, and regular audits to ensure accuracy are undertaken. The “human in the loop” is essential here, and InterSystems emphasizes this. Our own team is involved in monitoring the system and are able to train the models to improve accuracy as new data comes in.
Deployment Flexibility: Cloud, On-Premises, or SaaS?
Archyde: IntelliCare boasts flexible deployment options. Why did Global Health Innovations choose the deployment route it took, and what advice would you give to other healthcare systems considering their options?
Dr. sharma: We opted for a hybrid approach. Certain data-sensitive modules are deployed on-premises for enhanced security, while others leverage the cloud for scalability and accessibility. My advice is to carefully assess your organization’s infrastructure and security protocols.Consider the long-term costs, maintenance requirements, and scalability needs before making a decision. Look at InterSystems security reports and ensure your team is up to speed with the latest information the system is reporting. Consider using a third-party security organisation to give you information on improvements that need to be made.
Looking Ahead: The Future of AI in EHR Systems
Archyde: Where do you see AI heading in electronic health records over the next few years?
Dr. Sharma: I see AI becoming even more personalized and proactive. Imagine AI predicting potential patient health risks based on subtle data patterns that humans might miss. The opportunities for preventative care are immense.It is important that the data sets used to train the AI reflect society – otherwise there is a risk of bias. I also believe this could lead to more efficient resource allocation, ensuring the right patients get the right care at the right time. However, we must continue prioritizing ethical considerations and data privacy as AI integration becomes more pervasive.
A Question for Our Readers
Archyde: a question for our readers: What are your biggest hopes and concerns about the rise of AI in healthcare? Share your thoughts in the comments below!
Archyde: Dr. Sharma, thank you for your time and insights.
