28,000 Recalled Heaters: Urgent Warning for Kiwi Homes

28,000 Recalled Heaters: Urgent Warning for Kiwi Homes

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Urgent Warning: Recalled Bathroom Heaters Remain a Fire Hazard in Homes

April 7, 2025

A year after a major recall, thousands of potentially dangerous bathroom heaters are still in operation, posing a important fire risk. Is your home at risk?

The Persistent Threat of Recalled Heaters

Homeowners and renters are being cautioned about the continued presence of recalled bathroom heaters in residential and commercial properties. Specifically, the Serene S2068 heater, subject to a recall notice issued last year, remains a concern due to a significant fire hazard. Officials are renewing their plea for consumers to identify and remove these potentially dangerous appliances.

The heaters are a “significant risk to lives and property.”

Despite widespread awareness campaigns, a considerable number of these heaters are still in use, prompting renewed warnings. The situation mirrors similar challenges faced in the United States with product recalls, where consumer compliance often lags behind official announcements.

To illustrate, consider the 2020 recall of Vornado VH2 Whole Room Heaters sold on Amazon due to potential shock and fire risks. As reported by NBC New York on January 16, 2020, Vornado recalled approximately 7,780 units. This U.S. example highlights a recurring problem: getting recalled products out of consumers’ homes and preventing potential tragedies.

The Numbers Don’t Lie: Thousands Still at Risk

according to the Ministry of Business, Innovation and Employment (MBIE), approximately 28,000 Serene S2068 heaters are still installed in properties despite the recall and a “prohibition to use” notice. While progress has been made, the remaining number is alarming.

“So far,since the recall was announced last year,around 16,000 heaters have been decommissioned by electricians or returned to the store they were bought from,” said MBIE spokesman Ian Caplin.

Despite the “fantastic figure,” Caplin emphasized the need for increased vigilance and action to ensure the removal of all affected heaters.

Heater Status Number of Units
total heaters Recalled 44,000 (Estimated)
Heaters Decommissioned/Returned 16,000
Heaters Still in Use (estimated) 28,000

The Danger is Real: Fires Linked to Recalled Heaters

The consequences of using these recalled heaters are not theoretical. The risk of fire is real and present, especially as the heaters age and are used more frequently during colder months.

“We know over Christmas there were two fires because of these heaters,and as the heaters get older and the known issues inside them get worse,and as we get into colder months,we are likely to see more and more fires occur.”

This stark warning underscores the urgent need for homeowners, renters, and property managers to take immediate action. The potential for property damage, injury, or even loss of life is simply too high to ignore.

In the U.S., the Consumer Product Safety commission (CPSC) estimates that space heaters are involved in approximately 1,700 residential fires annually, causing an average of 80 deaths and 1

What are the fire risks associated with the recalled Serene S2068 bathroom heaters?

Interview: fire Safety Expert on Recalled Bathroom Heaters

April 7, 2025

Interview Introduction

Today, we’re joined by Ms. Evelyn Hayes, a Lead Fire Investigator at the National Fire Safety Institute, to discuss the concerning issue of recalled Serene S2068 bathroom heaters still in use across the country.

the fire Risk Examined

Archyde News: Ms. Hayes, thank you for joining us. Can you explain the specific fire risks associated with the recalled heaters?

Evelyn Hayes: Certainly. These heaters,as we understand,have manufacturing defects that can lead to overheating. This in turn can ignite surrounding materials, leading to a meaningful fire hazard, specifically within bathrooms where water and electrical components are present.

archyde news: We understand around 28,000 of these heaters are still in homes. Considering this, what preventative measures should homeowners take promptly?

Evelyn Hayes: The first and moast crucial step is to verify if a heater is subject to the recall.Homeowners should then immediately cease using the heater and arrange for its safe decommissioning by a qualified electrician or return it to the point of purchase.In the meantime, consider an alternative heating solution for your bathroom that aligns with local safety regulations.

Why Recalls Fail

Archyde News: We’ve seen a low rate of compliance with the recall so far.In your experience, why do recall campaigns often fall short?

Evelyn Hayes: Several factors play a role. Lack of awareness is a significant issue. Many individuals simply might not be aware of the recall. Also, people sometimes delay acting due to the inconvenience. difficulties in identifying and accessing the exact model in question are also contributors.

Archyde news: Is there a specific group of people that this is impacting more than others?

Evelyn Hayes: Actually, the issue is relatively evenly spread. Though, in households that are rented, frequently enough maintenance and safety checks are the obligation of another party entirely. Meaning those people are relying on others to be proactive.

The Bigger Picture

Archyde News: In terms of national trends, are we seeing an increase in home fires related to electrical appliances, and where does this issue fit into that context?

Evelyn Hayes: Yes, electrical appliance-related fires remain a consistent threat. The recalled heaters represent a significant, specific, and preventable risk. While our fire departments handle electrical issues, often they end up focusing more on prevention, where possible.

Archyde News: What can homeowners do to protect themselves further?

Evelyn Hayes: Always test smoke alarms in all residences every month to ensure they are working. Secondly, electrical appliances should ALWAYS be inspected, maintained, and repaired by a registered electrician.a good fire escape plan is essential.

Archyde News: Ms. hayes, what is one key message you’d like to leave with our readers?

Evelyn Hayes: If you have a recalled heater, remove it now. Prioritize safety. Your life and your property depend on it. We’d like to encourage everyone to check for recalls on all appliances at least every year.

Reader Encouragement

Archyde News: Thank you, Ms. Hayes, for this critical details.Now that you’ve seen the dangers, has this impacted any of your households personal lives? Let our readers know in the comments.

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